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Lyft drivers have to complete safety training if they want to pick up passengers


Lyft drivers have to complete safety training if they want to pick up passengers

Lyft wasn't joking about a mandatory "community safety education" course.

Any Lyft drivers that missed yesterday's Dec. 15 deadline to complete an online 20-minute program that includes sexual misconduct training from anti-sexual violence group RAINN are blocked from driving on the Lyft ride-hailing app until they complete it. 

The program pops up through the Lyft driver app, according to a Lyft driver who completed the course. It's comprised of six short videos, expected to take about 20 minutes to view. The videos cover interactions with passengers, like avoiding certain questions and how to defuse a tense situation. One portion is devoted to reporting safety incidents and what behaviors aren't allowed from passengers and drivers, with a focus on sexual misconduct. Read more...

More about Lyft, Ride Hailing Apps, Safety, Drivers, and Tech

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