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Govt offices to be in hybrid mode during MCO, says chief secretary


 

Counter services are only open for services that are not offered online and by appointment only, says chief secretary to the government. (Bernama pic)

KUALA LUMPUR: Government offices will operate in a hybrid manner, with a mix of attendance at the office and working from home, for the remainder of the implementation of the current movement control order (MCO), chief secretary to the government Mohd Zuki Ali said.

He said the hybrid operation would see a 20% attendance at the office (not including frontline services) while another 80% would work from home (WFH), on a rotation basis.

He explained that the attendance at the office was only for work processes that cannot be done from home.

“Meetings and discussions are to be conducted online through a safe medium with guaranteed confidentiality.

“Counter services are only open for services that are not offered online and by appointment only,” he said in a statement yesterday.

Zuki said department heads were required to implement the directive by planning the civil servants’ attendance at the office and those who will WFH.

He said the implementation of WFH was in accordance with the Service Circular No 5/2020: Work from Home Policy which clearly specifies the aspects that must be complied with, including not to carry out personal matters during working hours.

Any misconduct in compliance with WFH will face disciplinary action under P.U (A) 395 – the Public Officers (Conduct and Discipline) Regulations 1993.

“The Public Services Department will issue a complete guideline soon,” according to the statement.

Zuki said the government delivery system would run as usual to ensure that services to the people could be provided quickly and accurately.

He said the SOPs issued by the health ministry and National Security Council must be adhered to, in order to flatten the Covid-19 curve. - FMT



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