How to get voice-enabled apps right in the age of ‘smart’ everything

Voice automation is on everyone’s mind this year, and for good reason. Siri, Alexa, and their peers have sparked visions of a science-fiction-like future and generated excitement around their potential to help simplify our lives with a widely accessible, responsive user interface. Yet this technology is still in its infancy. While we’re all intrigued by the possibilities, most people are rightfully skeptical of whether voice applications will live up to their promised potential or crash and burn in the technology hall of shame (alongside a pile of Segways and Google Glasses). While it’s useful to get a news briefing or…

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