It’s not us, it’s them: Tech must learn to talk to humans

Like many of us working in technology, I grew up envisioning a world in which everything was digital, connected, and brimming with possibilities. Robots would talk to us and each other, cars would fly through cities, and all our meals would come in pill form. And just a few short years ago, buzz around the Internet of Things made it seem like this world of the future was just around the corner. Machine-to-machine communication and connected devices were touted as unstoppable forces of disruption and opportunity as investors, journalists, and early adopters eagerly anticipated the imminent fully digitized world that science-fiction has…

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