Smiley emoji in your work emails are making you look incompetent :(
Emoji have invaded our texts, Slacks, and even our business emails. But, a new study suggests that including emoji in your work emails may be making you look incompetent. Not ideal, TBH.
Researchers at Ben-Gurion University of the Negev in Israel found that professional emails which feature "smiley" emoji actually "decrease perceptions of competence" and don't convey genuine "warmth."
"Our findings provide first-time evidence that, contrary to actual smiles, smileys do not increase perceptions of warmth and actually decrease perceptions of competence," says Dr Ella Glikson from Ben-Gurion University. She says that in formal business emails, "a smiley is not a smile." Read more...
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