Photobucket’s ‘ransom demand’ is a masterclass in how not to treat your users

Image hosting site Photobucket is facing plenty of backlash on social media and its support channels as it recently made a massive change to its terms of service that affected loads of users in the worst way possible. Near the end of June, the Denver, Colorado-based company introduced a fee for serving images displayed on other sites – like an Amazon, eBay or Etsy product listing, or even pictures in forum post and on blogs. That came as a rude shock to many of Photobucket’s 100 million customers, who found a notification in place of their images on on other…

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