Good hands? Allstate insurance is searching your social media

Last November, Allstate partnered up with Carpe Data, a data analytics company which provided it with a tool that searches publicly-visibile social media accounts automatically so its claims adjusters don’t have to, catching potential frauds faster and more efficiently. Carpe Data uses automated data collection to help with risk assessment, as well as settling claims. As an example, Carpe Data said a claimant who was allegedly too injured to work was posting photos to social media of themselves rock climbing and horseback riding, casting doubt on their claim. According to the company, it wasn’t necessarily the smoking gun in this claim,…

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