In a crisis, Facebook's far from perfect—but still essential

Las Vegas resident Angela Mendoza woke up to missed calls and texts asking her if she was okay. She responded to her friends and family, then checked the news and social media—which led her to post an offer of transportation for people in need.

"I think since we're so tied in on social media now, it's one of the first places you check for updates on your connections or any details the news might've missed," she said via Facebook Messenger. 

Mendoza is just one of many people who turned to Facebook in the aftermath of the worst mass shooting in U.S. history. A gunman opened fire from a hotel room, killing at least 50 people and injuring more than 400 people at a nearby concert. Mendoza said Reddit and Facebook became her go to for information—particularly on people close to her who might have been hurt. Read more...

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